What's the Question?
One of the (many) interesting aspects of providing you with learning resources are the customer questions and queries. Some of them are very straightforward and are requests for information about an order’s progress, or the availability of a product. Sometimes the questions are about the ‘pedigree’ of the product, or customer experiences of using a specific resource.
One of the easiest to answer is how we select new products. A potential new resource for Training Solutions has to be tried and tested and based on a best-practice model. This can be the extensively researched and global Situational Leadership® or a wide range of profiling tools such as Insight and the Personal Style Indicator. Both of these have been developed with the rigour associated with a psychometric test, but are freely available without expensive, and time-consuming, accreditation training.
Customer (or potential customer) questions and queries keep us on our toes, both in terms of product information and also about issues and trends in people development. There really isn’t such a thing as a ‘bad’ question and we welcome the opportunity to answer yours.
A number of our customers have recently asked if we would be interested in resources they are/have developed. Could you become a Training Solutions author? Only you can answer that. However, we know from discussions with customers that there are many activities and resources which have the potential to become winners. If you would like more information, please call or email for an author’s pack. This tells you what we are looking for, and how we work with our authors.
We look forward to hearing from you.
The MLR Team
